1. Who this agreement is between
Carcelerate Nigeria Limited, RC 1892044, and you, the person named on the offer. Your guarantors are not party to this agreement and take on no debt under it.
2. Whether you can apply
You must be 21 or older, hold a valid Nigerian driver's licence, hold a BVN and a NIN, earn from driving, and hold an account at one of our supported banks. We may decline an application without giving a reason, and being declined costs you nothing.
3. Applying
Applying is free. We check your identity, your credit record and your documents, and we contact the two guarantors you name. We tell you the decision within five business days of a complete application.
4. The offer, and what it fixes
If we approve you we make you a written offer. That offer states the vehicle, the deposit, the monthly amount, the number of payments and the total you will pay. Those figures do not change once you accept. The offer stands for seven days.
5. What you must do
Pay the agreed amount on the agreed day, from the account you nominated.
Keep the vehicle serviced at the stated intervals and send us the receipt.
Use the vehicle lawfully, and only for the work you told us about.
Tell us within 24 hours if the vehicle is damaged, stolen, or involved in an accident.
Not sell, pledge, sub-let or modify the vehicle while it is financed.
6. What we must do
Hand over a vehicle that is roadworthy, registered, insured and fit for the work you described.
Keep comprehensive insurance in force for the whole lease, inside your monthly payment.
Tell you where your application is at every stage, and tell you the outcome plainly.
Never change your monthly amount, and never add a charge you were not told about in writing.
7. If you miss a payment
Day 1 to 7: we send reminders. No fee.
Day 8: a late fee is added, and your two guarantors are sent a message telling them you have fallen behind. They are not asked to pay.
Day 15: our recovery team is assigned and a person calls you.
Day 30: we may begin recovering the vehicle. You will have been called, messaged and written to before this point.
8. Tracking
The vehicle carries a tracking device for as long as it is financed. We can see where the vehicle is. We cannot see where you are when you are not in it, and we do not listen to anything. The device is removed, or deactivated, when the vehicle becomes yours.
9. Ending the agreement early
You may pay the outstanding balance at any time at no extra charge, and ownership transfers as soon as it clears.
You may ask to end the agreement and return the vehicle. What happens to money you have already paid depends on how far through the agreement you are.
10. When the vehicle becomes yours
After the last of your 36 payments we prepare the transfer papers and register the vehicle in your name. Until those papers are issued the vehicle belongs to Carcelerate, even if you have paid almost all of it.
11. Disputes and governing law
This agreement is governed by the laws of the Federal Republic of Nigeria. If something goes wrong, complain to us first — see the complaints page. We will not take you to court over a dispute we have not tried to settle with you directly.